Personal Injury

Client Intake Summarizer for personal injury attorneys

For PI attorneys and staff fielding first calls from prospective clients, where a fast, consistent read on case viability decides what gets a full consult and what doesn't.

Worked example

Raw notes in

new client [CLIENT] called [DATE]
rear-ended on [HIGHWAY] near [EXIT] on [ACCIDENT DATE] around 5:30pm
other driver [DEFENDANT] was texting, ran the light
ER same night — whiplash, herniated disc L4/L5, PT 3x/week since
[CARRIER] adjuster already called twice, offered $[LOW OFFER]
car totaled, missed 3 weeks work as a [OCCUPATION]
no priors, clean driving record
statute is 2 yrs in [STATE]

Structured output

Matter: Motor vehicle collision — rear-end, [ACCIDENT DATE], [STATE]
Client: [CLIENT] | Defendant: [DEFENDANT] | Insurer: [CARRIER]
Key facts: liability appears clear (rear-end, texting); herniated disc L4/L5, ongoing PT; vehicle totaled; 3 weeks lost wages
Deadline: [STATE] statute of limitations — 2 years from [ACCIDENT DATE]
Open questions: police report on file? prior claims history? full wage documentation available?
Next step: decline the $[LOW OFFER] adjuster offer pending full treatment records; schedule consult

Why this matters here

PI intake is a volume problem before it's anything else — every new call has to be screened for viability, and the standard the firm sets shapes both revenue and how underwater the team stays.

If I loosen standards, we sign more files, but the cost is staff burnout, weaker execution, and a general feeling that the team is always underwater.